Terms of Service

Last updated: 2026-07-29 Effective: 2026-07-29

These Terms of Service ("Terms") govern your access to and use of the SeafloorSpeciesmapper platform ("Service"), including our website at seafloorspeciesmapper.com, our web application, our REST API, and our associated desktop application software (collectively, the "Service"). The Service is provided by SeafloorSpeciesmapper LLC, a Wyoming limited liability company ("we", "us", "our", or "Company"), with a registered address at 30 N Gould St, Suite R, Sheridan, WY 82801, United States, United States.

By creating an account, accessing the Service, or otherwise indicating your agreement (for example, by clicking "I agree"), you accept these Terms. If you do not accept these Terms, do not use the Service.

If you are entering into these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization, and "you" and "Customer" refer to that organization.


1. Definitions


2. Account Registration and Eligibility

2.1 Eligibility. The Service is available only to individuals who are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are entering into these Terms on behalf of an organization, you must be authorized to bind that organization.

2.2 Account Information. You must provide accurate, current, and complete information when registering, and must keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately at security@seafloorspeciesmapper.com of any unauthorized access.

2.3 One Account Per Person. Each Authorized User must have their own individually-named account under Customer's subscription. Account sharing is prohibited and constitutes a material breach of these Terms.


3. Subscription, Billing, and Cancellation

3.1 Subscription Tiers and Pricing. Current Subscription Tiers, features, and pricing are published at seafloorspeciesmapper.com/pricing and are incorporated into these Terms by reference. Prices are stated in the currency shown at checkout and are exclusive of applicable taxes unless explicitly stated.

3.2 Payment Processing. Payments are processed by Paddle.com Market Ltd. ("Payment Processor"), which acts as the Merchant of Record for transactions. Payment Processor's terms and privacy policy apply to the payment transaction. Customer is responsible for keeping payment information current.

3.3 Recurring Subscriptions. Focus, Pro, and Enterprise subscriptions renew automatically at the end of each billing period at the then-current rate unless cancelled. Customer may cancel at any time via the customer portal; cancellation takes effect at the end of the current billing period.

3.4 Pay-per-use Credits. Credit packs purchased under Pay-per-use are non-refundable except as required by applicable law. Credits do not expire. Consumption rates per activity are published in the Documentation and may change with 30 days' notice; existing credits are honored at published rates.

3.5 Failed Payments. If a payment fails, Customer's account may be suspended after 7 days of failed retry attempts, without prejudice to accrued fees. Access is restored upon successful payment.

3.6 Refunds. We do not offer refunds on unused portions of subscriptions or unused credits, except where required by applicable consumer protection law. Enterprise agreements may specify separate refund terms.

3.7 Taxes. Customer is responsible for all applicable value-added tax (VAT), goods and services tax (GST), sales tax, and similar levies. Payment Processor collects and remits these taxes on our behalf where legally required.

3.8 Enterprise Direct Invoicing. Enterprise customers may elect to be invoiced directly by Company in place of Payment Processor. Direct-invoiced Enterprise agreements are subject to a separate Master Services Agreement.


4. Acceptable Use

4.1 Permitted Use. Customer may access and use the Service only for its internal business or research purposes, subject to the seat, cell-count, and feature limits of the applicable Subscription Tier.

4.2 Prohibited Conduct. Customer will not, and will not permit any Authorized User to:

4.3 Enforcement. We may investigate suspected violations and may suspend or terminate access with immediate effect for material breaches. We will use commercially reasonable efforts to notify Customer of any suspension.


5. Customer Data

5.1 Ownership. Customer retains all right, title, and interest in Customer Data. We claim no ownership over Customer Data.

5.2 License to Company. Customer grants Company a non-exclusive, worldwide, royalty-free license to host, process, transmit, store, back up, and display Customer Data solely as necessary to provide the Service to Customer, including generating Model Output. This license lasts only as long as Customer's account is active plus 90 days.

5.3 Ground-Truth Observations. When Customer uploads presence/absence observations to fit a custom tolerance envelope, Customer retains ownership of those observations. We retain them to enable envelope re-fitting, auditability, and reproducibility. Customer may request permanent deletion at any time via privacy@seafloorspeciesmapper.com, subject to a 30-day fulfillment window.

5.4 Aggregated and Anonymized Data. We may compile aggregated, anonymized, and de-identified statistics from Customer Data (for example, total cells scored across the platform, most-used species packs) for product improvement and reporting. This aggregated data does not identify Customer and remains the Company's property. Customer may opt out of aggregation for its account by written request to privacy@seafloorspeciesmapper.com.

5.5 Data Storage Location. Customer Data is stored primarily in [DATA_HOSTING_REGION — probably EU-Central-Frankfurt for Hetzner Cloud + Supabase EU region]. Backups may be replicated to [BACKUP_REGION] for disaster recovery.

5.6 Customer Responsibility. Customer represents and warrants that: (a) Customer has all rights necessary to submit Customer Data to the Service; (b) Customer's use of Third-Party Data via the Service complies with each source's license and attribution terms; (c) Customer Data does not contain any personal data of a third party without an appropriate lawful basis.


6. Model Output and Scientific Outputs Disclaimer

6.1 What Model Output Is. Model Output consists of suitability scores, spatial maps, top-site rankings, sensitivity analyses, and similar computations derived from a combination of Customer Data, Third-Party Data, and published-literature parameter values or Customer-provided ground-truth observations.

6.2 What Model Output Is Not. Model Output is a decision-support artifact, not:

6.3 Verification Responsibility. Customer is solely responsible for independently verifying Model Output against ground-truth surveys, applicable local regulations, and licensed professional consultation before making any decision to stock, restore, extract, site, permit, invest, or otherwise act on the Service's outputs.

6.4 Pack 5 Valuation. Ecosystem service valuations produced by the Pack 5 module are indicative economic estimates only. They are not appraisals, financial advice, or valuations for legal, tax, or fiduciary use. Customer must not represent Pack 5 outputs to any regulator, financial institution, or auditor as anything other than indicative modelled estimates.

6.5 Sonar Classifications. Bottom-hardness and submerged aquatic vegetation classifications produced by the sonar processing modules are pattern-recognition outputs. They do not replace expert acoustic interpretation and must be validated against ground-truth benthic surveys before use in permit, lease, or investment decisions.

6.6 Climate Scenarios. Pack 3 climate-projection outputs are scenario-based statistical projections built on the CMIP6 ensemble. They are inherently uncertain and represent the ensemble mean; individual model outcomes may vary substantially. Customer must communicate this uncertainty when publishing or sharing projected outputs.


7. Third-Party Data Attribution

7.1 Sources. Model Output is derived in part from Third-Party Data. Current sources include:

7.2 Attribution Requirements. When Customer publishes, presents, or shares Model Output (including in academic publications, regulatory filings, or client reports), Customer must:

7.3 Changes to Third-Party Sources. We may add, remove, or substitute Third-Party Data sources over time to maintain or improve Model Output quality. We will maintain a current list at seafloorspeciesmapper.com/data-sources and will notify Focus/Pro/Enterprise customers of material changes at least 30 days in advance.


8. Intellectual Property

8.1 Company IP. All right, title, and interest in the Service (including the software, model architecture, model coefficients, R packages published under proprietary licenses, documentation, and branding) are and remain the Company's or its licensors' property. These Terms grant Customer no ownership rights in the Service.

8.2 Open-Source Components. The Service uses open-source software subject to the terms of the applicable open-source licenses (Apache 2.0, MIT, GPL-3, and others). A current inventory of open-source components and their licenses is available at seafloorspeciesmapper.com/oss. Nothing in these Terms restricts Customer's rights under open-source licenses.

8.3 CRAN-Published Packages. Certain R packages that are components of the Service (currently oystermapR and maerlmapR) are also published on CRAN under the Apache 2.0 license. Customer's use of the CRAN-published packages under Apache 2.0 outside the Service is governed by that license, not these Terms.

8.4 Feedback. If Customer provides suggestions, feature requests, or other feedback about the Service, Customer grants Company a perpetual, irrevocable, royalty-free license to use and incorporate that feedback without obligation to Customer.

8.5 Customer Content Attribution. In publications, testimonials, marketing materials, and case studies, Company may identify Customer as a Company customer, and may use Customer's name and logo for that purpose. Customer may opt out at any time by notice to marketing@seafloorspeciesmapper.com. Company will not disclose Customer Data or Model Output in such materials without Customer's separate written consent.


9. Confidentiality

9.1 Confidential Information. "Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential. Confidential Information does not include information that is publicly available through no fault of the receiving party, was already lawfully known to the receiving party, or is independently developed.

9.2 Obligations. Each party will (a) use the other's Confidential Information only to exercise its rights or perform its obligations under these Terms, and (b) protect the other's Confidential Information with the same degree of care it uses to protect its own confidential information, but not less than reasonable care.

9.3 Term. These confidentiality obligations survive termination of these Terms for a period of three (3) years, except that Customer Data will be treated as Customer's Confidential Information indefinitely.


10. Warranties and Disclaimers

10.1 Limited Warranty. Company warrants that the Service will materially conform to the Documentation. Company's sole obligation, and Customer's sole remedy, for any breach of this warranty is that Company will use commercially reasonable efforts to correct the non-conformity, and if it cannot do so within 30 days, Customer's exclusive remedy is termination and a pro-rated refund of prepaid unused fees.

10.2 DISCLAIMER OF OTHER WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE, MODEL OUTPUT, AND THIRD-PARTY DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED USE. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT MODEL OUTPUT WILL BE ACCURATE, COMPLETE, OR RELIABLE FOR ANY PARTICULAR PURPOSE.

10.3 No Reliance on Model Output Without Verification. Customer expressly acknowledges that Model Output is a decision-support artifact and not a permit, license, or professional advice, and that Customer's reliance on Model Output without independent verification is at Customer's own risk (see Section 6).


11. Limitation of Liability

11.1 Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Damages Cap. COMPANY'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS FOR ANY AND ALL CLAIMS WILL NOT EXCEED THE GREATER OF: (A) THE FEES CUSTOMER PAID TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

11.3 Applicability. These limitations apply regardless of the theory of liability (contract, tort, or otherwise), even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability; in such jurisdictions Company's liability is limited to the maximum extent permitted by law.

11.4 Enterprise Exceptions. Enterprise customers may negotiate separate liability terms in a Master Services Agreement.


12. Indemnification

12.1 Customer Indemnification. Customer will defend, indemnify, and hold harmless Company and its officers, directors, employees, and agents from and against any claim, loss, damage, or expense (including reasonable attorneys' fees) arising from: (a) Customer Data; (b) Customer's use of Model Output; (c) Customer's or its Authorized Users' breach of these Terms; or (d) any actual or alleged infringement of a third party's intellectual property, privacy, or other right by Customer Data.

12.2 Company Indemnification. Company will defend Customer against any third-party claim that the Service, as furnished to Customer under these Terms and used in accordance with these Terms, infringes a valid U.S. patent, copyright, or trade secret, and will pay any damages awarded against Customer, provided that Customer: (a) gives Company prompt written notice of the claim; (b) grants Company sole control of the defense and settlement; and (c) provides reasonable cooperation. Company's obligation does not apply to claims arising from: (i) modifications to the Service not made by Company; (ii) combination of the Service with software, data, or hardware not provided by Company; or (iii) use of the Service outside the scope of these Terms.


13. Term and Termination

13.1 Term. These Terms are effective as of the date Customer accepts them and continue until terminated in accordance with this Section 13.

13.2 Termination by Customer. Customer may terminate its subscription at any time via the customer portal. Termination takes effect at the end of the current billing period.

13.3 Termination by Company. Company may suspend or terminate the Service, or Customer's account, immediately upon notice if: (a) Customer materially breaches these Terms and fails to cure within 15 days of written notice (or immediately in the case of a breach that cannot be cured); (b) Customer's payment is 30+ days overdue; or (c) Company reasonably believes Customer's use of the Service creates a material risk to the Service, other customers, or third parties.

13.4 Effect of Termination. Upon termination, (a) Customer's access to the Service ends; (b) Customer must cease all use of the Service and any downloaded software subject to the EULA; (c) Company will make Customer Data available for export for 30 days after termination, after which Company may delete Customer Data.

13.5 Survival. Sections 6, 7, 8, 9, 10, 11, 12, and 15 survive termination.


14. Changes to the Service and to These Terms

14.1 Changes to the Service. Company may modify, add, or remove features of the Service from time to time. Company will not materially reduce the core functionality of a paid subscription during a paid billing period.

14.2 Changes to Terms. Company may update these Terms from time to time. Company will notify Customer at least 30 days in advance of material changes by email to the account contact and by posting the updated Terms at seafloorspeciesmapper.com/terms. Continued use of the Service after the effective date of updated Terms constitutes acceptance of those Terms. If Customer does not accept updated Terms, Customer's sole remedy is to terminate before the effective date.


15. General Provisions

15.1 Governing Law and Venue. These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms will be resolved exclusively in the state and federal courts located in Cheyenne, Wyoming, and each party consents to personal jurisdiction and venue there. This Section 15.1 does not restrict Customer's rights under mandatory consumer protection laws of Customer's country of residence.

15.2 Export Compliance. Customer will not export, re-export, or transfer the Service, or any part of it, in violation of U.S., EU, UK, or other applicable export control laws.

15.3 Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet outages, or third-party service failures (including Third-Party Data outages).

15.4 Assignment. Customer may not assign these Terms without Company's prior written consent, except in connection with a merger, acquisition, or sale of substantially all Customer's assets. Company may assign these Terms without consent in connection with any similar transaction. Any prohibited assignment is void.

15.5 Notices. Notices to Customer will be sent to the email address on Customer's account. Notices to Company must be sent to legal@seafloorspeciesmapper.com and are effective when received.

15.6 Independent Contractors. The parties are independent contractors. Nothing in these Terms creates any agency, partnership, or joint venture between them.

15.7 No Third-Party Beneficiaries. There are no third-party beneficiaries to these Terms.

15.8 Severability. If any provision of these Terms is held unenforceable, that provision will be modified only to the extent necessary to make it enforceable, and the remaining provisions will remain in full force.

15.9 Waiver. No waiver of any breach constitutes a waiver of any subsequent breach. No waiver is effective unless in writing signed by the waiving party.

15.10 Entire Agreement. These Terms, together with the Privacy Policy, the EULA (for desktop application use), the pricing terms published at seafloorspeciesmapper.com/pricing, and any Order Form or Master Services Agreement signed between the parties, constitute the entire agreement between Customer and Company and supersede all prior and contemporaneous agreements regarding the Service.


16. Contact

Questions about these Terms should be directed to:

SeafloorSpeciesmapper LLC 30 N Gould St, Suite R, Sheridan, WY 82801, United States United States legal@seafloorspeciesmapper.com